How can we help?
We usually reply within 24 to 48 hours. Email us at support@oaklo.shop.
Send us a message
Questions
How long does shipping take?
7–10 business days to the US and Canada, 8–14 to the UK, Europe, Australia and New Zealand. You get a tracking link by email once it ships.
Is shipping free?
Yes, on every order.
What is your return policy?
All sales are final. If your order arrives damaged or wrong, tell us within 72 hours; if it has a defect, within 30 days. Send a photo or video and we'll replace it. Refund policy
My order arrived damaged
Tell us within 72 hours with your order number and a photo or video, and we'll replace it. Refund policy
Can I change my address?
Message us before your order ships with the correct address.
Where do you ship?
We ship to the US, Canada, the UK, the EU, Norway, Switzerland, Iceland, Australia and New Zealand.